Every year we carry out a survey to measure how we are serving you, the customer, and identify levels of satisfaction as well as your views as tenants on the current services you receive.

The survey covers questions relating to tenants satisfaction with housing services, accommodation, the local area, repairs and background information such as household size, age, income length of tenancy etc.

It is important to hear your responses as they give us valuable information for future planning and help Cardiff Council make improvements to your services that were put forward by you!

Overall, tenants have indicated they are satisfied with the services provided by the Council as a Landlord.

However, we are committed to bringing about further improvements and, by letting us know how you feel about services we are providing, you can help us to achieve this.

A young male learning about gardening at a tenant event
Photo of a young boy trying gardening at a participation event

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