Services for Council TenantsMarch 26, 2020
The changes we have made are in line with Public Health and Welsh Government guidance.
Help and Advice
If you are experiencing problems getting food and other essentials, we can help.
If you are not self-isolating but don’t have any money to pay for food and other essentials, come to one of the following Hubs:
Knock the door and someone will be able to give you an emergency parcel.
Exchanges and Transfers
No further exchanges will go ahead at this time and only urgent transfers will take place.
Tenants experiencing problems with rent payments at this difficult time should get in touch to discuss this. Don’t worry, we can support you to find a solution.
Tenancy and Anti-social behaviour issues
Home visits will take place only in very urgent cases. Issues will be resolved by telephone as far as possible.
Cleaning of Communal Areas of Flats
Routine cleaning of low rise flats will also be suspended and bulky waste collection may be delayed.
All meetings organised by the Council are being suspended. We strongly advise that all groups suspend their meetings.